Privacy
Policy
Privacy Policy
Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don't share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 04/18/25.
Frequently Asked Questions
What if we’re too small to need managed IT?
If your team uses email, stores data, or relies on software to do their job, then you need IT that works. Small businesses are more vulnerable to issues because they have fewer internal resources to handle them. We scale our support to fit your size, and help you stay protected as you grow.
Isn’t managed IT just for big companies?
Not anymore. Modern IT Providers like us are built specifically for small and mid-sized businesses that don’t have an in-house IT department. You get expert support and enterprise-grade tools, without the overhead or complexity.
What if we already have someone “handling IT”?
Many businesses have a tech-savvy employee or external contact they rely on. We can work alongside them or fully take over, depending on what’s best for your business. Either way, you’ll get more structure, faster response times, and deeper expertise.
How is this different from just calling a tech when something breaks?
That’s break-fix support, and it usually ends up being more reactive, expensive, and stressful. We prevent problems before they happen, keep your systems secure and up to date, and provide consistent, ongoing support that grows with your business.
What if our needs change in a few months?
That’s exactly why our support is flexible. We’ll adjust as your business evolves — scaling up, scaling down, or shifting priorities — without locking you into a long-term, one-size-fits-all contract.
What if we barely have tech issues right now?
That’s great news, and we’ll help keep it that way. The goal isn’t just to fix things when they break, but to prevent issues before they start. We also help improve speed, security, and performance behind the scenes, so your systems stay reliable as your business grows.
Won’t this just add more complexity to our business?
No. This will remove complexity. You’ll have one team to call, one clear process, and full visibility over what’s happening with your systems. No more vendor juggling, DIY troubleshooting, or unclear responsibilities.
We’re not very “techy”. Will this be hard to manage?
Not at all. We handle the technical side, so you don’t have to. We explain everything in plain language, make recommendations that make sense for your business, and keep you updated without overwhelming you with jargon.
Do we need to sign up for everything at once?
No. We can start with what you need most, whether that’s support, security, backups, or a full IT audit, and grow from there. You stay in control of the pace and priorities.
What if we have remote or hybrid staff?
No problem. We support fully remote, hybrid, and multi-location teams with secure access, cloud collaboration tools, and ongoing helpdesk support, no matter where your people are working from.
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